FAQs
What sizes do you offer for your dresses and abayas?
We offer a wide range of sizes to ensure the perfect fit for every body type. Our size chart is available on each product page to help you find the right size. If you need further assistance, feel free to contact us at zeyroom@outlook.com.
Do you ship internationally?
Yes, we offer worldwide shipping. Orders are processed and handed over to Post NL or UPS on Mondays, Wednesdays, and Saturdays. Please allow 1-2 days for your order to be processed before it is shipped. Delivery times may vary depending on your location.
What is your return and exchange policy?
We accept returns or exchanges for damaged, defective, or incorrect items. Return requests must be initiated within 7 days of receiving the item. Items must be unused, unwashed, unaltered, and in their original packaging with all labels and tags intact. An unboxing video is required to process the return. For more information, please refer to our Return, Refund, and Cancellation Policy.
How do I care for my ZEYROOM clothing?
To maintain the quality and longevity of our dresses and abayas, we recommend hand washing or gentle machine washing with cold water. Avoid bleach and harsh chemicals. Always check the care label on each garment for specific washing instructions.
What payment methods do you accept?
We accept payment through iDeal (Netherlands only), Bancontact, Credit Card, and Afterpay with Klarna. All transactions are secure and encrypted to protect your personal information.
How can I contact customer support?
For any inquiries, assistance, or feedback, feel free to reach out to us at zeyroom@outlook.com. Our dedicated customer support team is here to help you with any questions or concerns.